What is the first step to take when processing a "no-hit"?

When processing a "no-hit," the initial step should be to contact the ACA (Air Cargo Authority) or CSB (Cargo Screening Battalion) for guidance on clearance. This action is crucial because a "no-hit" indicates that there has been an unsuccessful attempt to verify the status or clearance of a shipment, often due to missing or insufficient documentation. Engaging with ACA/CSB helps ensure that any potential safety or regulatory issues are resolved before further action is taken with the cargo. It establishes a proper communication channel for handling the situation effectively and in compliance with relevant protocols.

Taking this step ensures that the cargo is handled properly and adheres to security and safety regulations, as unauthorized handling or movement could lead to further complications or delays. Therefore, seeking clearance is a proactive approach to resolving the implications of a "no-hit" status.