What should be done if a manifest does not reflect the actual number of pieces received?

Circling the discrepancy on the manifest is the correct course of action when the manifest does not match the actual number of pieces received. This step ensures that there is a clear record of the inconsistency that has been noted during the receiving process. By clearly indicating the discrepancy, it allows for an accurate tracking of issues that may arise later, such as inventory shortages or losses.

Documenting discrepancies is a standard protocol in logistics and freight handling, as it contributes to maintaining a transparent and verifiable chain of custody for the items received. This practice is essential for accountability and supports any further investigation or resolution that may be necessary.

Adjusting the total pieces on the manifest without proper authority could lead to inaccuracies in record-keeping and potential fraud. Similarly, filing a damage claim immediately or simply notifying a supervisor without documenting the discrepancy fails to capture or formalize the issue, which could complicate future inquiries or audits regarding the shipment. Therefore, circling the discrepancy effectively communicates the issue while preserving the integrity of the record.