What should be done with cargo that cannot be shipped due to documentation issues?

When cargo cannot be shipped due to documentation issues, the appropriate action is to "frustrate" the cargo. Frustration refers to the process of holding or delaying the shipment of cargo until the required documentation is obtained or the issue is resolved. It is an essential procedure to ensure compliance with legal and regulatory requirements, as proper documentation is often crucial for customs clearance and transportation.

By frustrating the cargo, you maintain the integrity of the shipping process and avoid potential legal ramifications associated with shipping undocumented or improperly documented goods. In this scenario, simply storing the cargo indefinitely would not address the issue of documentation, while sending the cargo without documentation is not permissible and poses significant risks. Returning the cargo to the sender may be a solution, but it is typically only considered after attempting to resolve the documentation conflicts first. Thus, frustrating the cargo aligns with best practices in logistics and compliance management.